Terms & Conditions
Please read our terms of use, independent consultancy disclosures, and standard service guidelines.
1. Important Information & Acceptance
By accessing or using askbroadband.site, calling our support hotline (033 0133 5152), or utilizing our advisory services, you agree to be bound by these Terms & Conditions.
If you have any questions or wish to clarify any aspect of our service agreement, please contact us directly.
2. Independent Advisory Disclosure
askbroadband.site is an independent customer referral and consultancy service specializing in connecting UK consumers and businesses with Community Fibre packages and full-fiber broadband infrastructure checks.
Disclaimer: askbroadband.site does not directly manufacture, install, or operate telecommunication lines. All final service contracts, hardware setups, and network provisions are supplied directly by the chosen telecom provider upon successful referral.
3. Telephone Consultation & Order Routing
When using our telephone hotline services (033 0133 5152):
- You confirm that you are authorized to make broadband inquiries or line switching decisions for your household/business.
- Address and postcode checks are performed based on availability databases provided by full-fiber network infrastructure operators.
- Calls may be monitored or recorded for quality assurance and training purposes.
4. Limitation of Liability
While we strive to provide precise, up-to-date pricing and speed metrics regarding Community Fibre and alternative UK broadband tiers, prices, promotional offers, and installation schedules are subject to provider confirmation upon line activation. askbroadband.site shall not be held liable for third-party network outages, delays in installation, or ISP rate adjustments.
Questions About Our Terms?
Our support desk is available to assist you with any questions regarding our consultancy services and broadband packages.
Call Hotline: 033 0133 5152